Job vacancies in Kannur, Calicut, Kochi Airports: Customer Service Executive and Junior Customer Service Executive
Are you looking for an exciting career in the aviation industry? We have excellent job opportunities for dynamic individuals who are passionate about providing exceptional customer service. Join our team as a Customer Service Executive or Junior Customer Service Executive and embark on a rewarding journey in the aviation sector. Explore the details below and take the first step towards a fulfilling career.
Job vacancies in Kannur, Calicut, Kochi Airports
We have exciting opportunities for Customer Service Executives and Junior Customer Service Executives at Kannur, Calicut, and Kochi Airports.
Position: Customer Service Executive (CSE)
As a Customer Service Executive, you will be at the forefront of ensuring passengers have a smooth and enjoyable journey through the airport. Your responsibilities will include assisting passengers with check-in procedures, managing queries, and addressing concerns promptly. Exceptional communication and problem-solving skills are essential, along with a strong commitment to delivering top-notch customer service.
Position: Junior Customer Service Executive (JCSE)
If you’re just starting your career in customer service, our Junior Customer Service Executive role could be the perfect fit for you. As a JCSE, you will support the CSE team in various tasks, gaining valuable experience in airport operations and customer interactions. This entry-level position provides a fantastic opportunity to develop essential skills and grow within the dynamic aviation industry.
Position 1: Customer Service Executive
Qualification: Any Degree
Salary: ₹23,640 per month
Number of Vacancies:
- Kannur: 50 positions
- Calicut: 31 positions
- Kochi: 47 positions
Interview Date:
- Kannur: December 22
- Calicut: December 20
- Kochi: December 18
Position 2: Junior Customer Service Executive
Qualification: Plus Two
Salary: ₹20,130 per month
Number of Vacancies:
- Kannur: 50 positions
- Calicut: 31 positions
- Kochi: 47 positions
Interview Date:
- Kannur: December 22
- Calicut: December 20
- Kochi: December 18
About Job vacancies in Kannur, Calicut, Kochi Airports
Air India is a leading player in the aviation industry, committed to delivering top-notch services to our valued customers. As we continue to expand our operations, we are seeking enthusiastic individuals to join our customer service team at Kannur, Calicut, and Kochi airports.
Roles and Responsibilities:
- Greet and assist passengers at airport terminals
- Handle customer inquiries and resolve issues promptly
- Ensure smooth boarding processes
- Collaborate with other departments to enhance overall customer experience
- Provide information on flight schedules, delays, and other relevant details
- Uphold the highest standards of professionalism and customer service
Qualifications and Skills:
- For Customer Service Executive: Any degree from a recognized institution
- For Junior Customer Service Executive: Plus Two or equivalent
- Strong communication and interpersonal skills
- Customer-focused attitude with a passion for delivering exceptional service
- Ability to work in a fast-paced environment
- Basic computer proficiency
Benefits:
- Competitive salary packages
- Health insurance coverage
- Professional development opportunities
- Employee discounts on travel and other perks
How to Apply:
Interested candidates are invited to attend the interview on the specified dates for each location. Please bring your updated resume, educational certificates, and a passport-sized photograph. Don’t miss this opportunity to be part of a dynamic team in the aviation industry.
Interview Venue:
- Kannur: Dec 22
- Calicut: Dec 20
- Kochi: Dec 18
Contact Information:
For any queries, please contact read the notification attached in this post.
Join us and soar to new heights with Air India!
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