Sharjah Airport Travel Agency (SATA) Careers 2025 – Call Centre Agent Vacancies in UAE
Are you looking for a rewarding career in the UAE travel and tourism industry? Sharjah Airport Travel Agency (SATA) Careers 2025 brings exciting opportunities for professionals seeking to grow in customer service and travel support roles. SATA is now hiring Call Centre Agents in the UAE, offering an excellent platform for individuals who have strong communication skills, experience in customer handling, and a passion for the tourism sector.
This career opportunity is perfect for candidates who enjoy helping travelers with flight bookings, hotel reservations, and holiday packages, while working in a dynamic and multicultural environment.
About Sharjah Airport Travel Agency (SATA)
Sharjah Airport Travel Agency (SATA) is a trusted subsidiary of the Sharjah Airport Authority, renowned for providing end-to-end travel services across the UAE and beyond. Established with the mission to deliver high-quality, reliable, and affordable travel solutions, SATA has earned its reputation as one of the leading travel agencies in the Middle East.
The agency specializes in:
- Airline ticket reservations and flight bookings
- Hotel accommodation and customized holiday packages
- Corporate travel solutions for businesses
- Tailored services for both leisure and business travelers
By blending technology with personalized service, SATA has become a preferred travel partner for thousands of customers, including individual tourists and corporate clients.
Call Centre Agent Job Vacancy – 2025
Position: Call Centre Agent
Location: United Arab Emirates
Job Type: Full-Time
Experience Required: Customer service or travel industry background; knowledge of GDS systems (Galileo, Amadeus) preferred
Languages: English (Arabic is an advantage)
Preference: Male candidates preferred, but applications are open to all qualified professionals
Key Responsibilities
As a Call Centre Agent at SATA, you will be the first point of contact for customers seeking travel-related assistance. Responsibilities include:
- Responding promptly to customer inquiries about flights, hotels, and packages
- Managing reservations through GDS platforms such as Galileo and Amadeus
- Providing accurate information on fares, travel itineraries, and policies
- Handling customer interactions via phone, email, and live chat
- Resolving issues and complaints with professionalism and efficiency
- Maintaining company standards while delivering exceptional customer service
Candidate Profile
To qualify for this role, candidates should meet the following requirements:
- Strong communication skills in English; Arabic is an added advantage
- Prior experience in a travel agency, airline, or call centre role
- Familiarity with GDS systems (Galileo/Amadeus)
- Ability to handle pressure and multitask effectively
- A professional and customer-first attitude
Why Choose SATA Careers?
Working at Sharjah Airport Travel Agency offers more than just a job. Employees enjoy:
- A supportive and multicultural workplace
- Hands-on experience with the latest travel booking tools
- Growth opportunities within the travel and tourism sector
- Exposure to international travelers and global clients
- Training and professional development programs to enhance career skills
How to Apply for Sharjah Airport Travel Agency Careers 2025
Interested candidates can apply directly by sending their updated CV to the official HR department. Ensure that your resume highlights:
- Customer service experience
- Knowledge of Galileo/Amadeus systems
- Proficiency in English (Arabic is a plus)
- Any certifications in travel and tourism
📧 Email to Apply: [email protected]
Conclusion
If you are passionate about customer service and aspire to build a career in the UAE’s fast-growing travel industry, the Sharjah Airport Travel Agency (SATA) Call Centre Agent vacancy is an excellent opportunity. SATA’s reputation for excellence, combined with its innovative approach to travel solutions, makes it the perfect place for motivated professionals to thrive.
